Bill Signing: Streamlining DMV Operations

If you've been to the Delaware Division of Motor Vehicles in recent years, then you already know that #Delaware is doing great work at reducing wait times and improving customer service.These two new bills that Governor John Carney signed will help continue that trend, streamlining processes and making life easier for busy residents. They might be small changes, but they will have a big impact.

Posted by Ed Osienski on Saturday, September 23, 2017

The perception about the DMV being a hassle for residents simply doesn’t apply in Delaware. Our Delaware Division of Motor Vehicles does an excellent job at customer service and looking for new, innovative ways to better accommodate a busy public.

On September 21, Governor John Carney signed two bills that will continue that effort, removing the requirement for signatures to be in pen and ink for driver license, identification card, or registration application processes, and increasing the exemption from inspection from 5 years to 7 years for all new vehicles those purchased from 2012 onward.

By using technology to make people’s lives easier and reducing the number of vehicles going through inspection lines, we are shortening the wait times at the DMV and streamlining the processes. These might be small changes, but they will have a big impact on residents’ experiences at the DMV.

 

 

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